Terms & Conditions
These terms explain the rules and conditions that apply when you browse, access, or use the Pellisco Professionals website and purchase our products or services.
Clear Terms for a Better Experience.
Welcome to Pellisco Professionals. By accessing or using this website, you agree to follow the terms described on this page.
These terms are intended to explain how our website, products, orders, payments, and customer interactions work.
If you do not agree with these terms, please do not use the website or place an order through it.
What These Terms Cover.
The following principles provide a simple overview before you read the detailed terms below.
Use Responsibly
Please use our website lawfully, honestly, and in a way that does not interfere with our website or other users.
Order Carefully
Product information, pricing, availability, shipping, payment, and order conditions apply to purchases made through our website.
Stay Informed
Policies and website conditions may be updated from time to time. The current version published on this page applies.
1. Acceptance of These Terms
These Terms & Conditions govern your access to and use of the Pellisco Professionals website, including browsing, creating an account, submitting enquiries, and purchasing products through the website.
By using the website or placing an order, you acknowledge that you have read and understood these terms and agree to be bound by them.
2. Website Use
You may use this website for lawful purposes and in accordance with these terms.
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the operation or security of the website.
- Copy, reproduce, or misuse website content without permission.
- Submit false, misleading, or fraudulent information.
- Use automated methods to interfere with website functionality.
3. Customer Accounts
Certain website features may require you to create a customer account.
You are responsible for providing accurate information and keeping your account details reasonably current.
You should take reasonable steps to protect your account credentials and should not knowingly share your password with another person.
If you believe your account has been accessed without authorization, please contact us promptly.
4. Products & Product Information
We make reasonable efforts to present product names, descriptions, images, quantities, and other information accurately on the website.
However, product packaging, appearance, colour, dimensions, or other visual characteristics may vary slightly from website images due to screen settings, photography, packaging updates, or manufacturing changes.
Product information should be reviewed carefully before purchase, including any applicable usage instructions, warnings, storage instructions, and intended-use information.
Products should be used according to the instructions and intended purpose provided with the product.
5. Pricing & Availability
Product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to keep pricing and availability information accurate. However, occasional errors may occur.
If a significant pricing or product information error affects an order, we may contact you to clarify the situation before processing the order further.
Product availability may change without notice.
6. Orders & Order Acceptance
Placing an order through the website constitutes a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted if further verification or processing is required.
We reserve the right to decline, cancel, or limit an order where reasonably necessary, including situations involving product availability, pricing errors, suspected fraudulent activity, or other legitimate operational reasons.
If an order is cancelled after payment has been received, any applicable refund will be handled according to our applicable refund policy and payment process.
7. Payments
Payment methods available on the website are displayed during checkout.
Payments may be processed through third-party payment providers. Additional terms or conditions imposed by the relevant payment provider may also apply.
You agree to provide accurate billing and payment information required to complete your purchase.
Pellisco Professionals will not ask you to provide your card PIN, OTP, password, or other sensitive authentication information through ordinary customer support messages or enquiry forms.
8. Shipping & Delivery
Orders are shipped to the address provided during checkout, subject to the available delivery options.
Delivery timelines may vary depending on destination, shipping service, order processing, availability, and circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information. Incorrect or incomplete delivery information may result in delays or additional delivery issues.
Please refer to our separate Shipping Policy for more detailed information.
9. Returns, Refunds & Replacements
Returns, refunds, exchanges, or replacements are subject to the conditions described in our applicable Return & Refund Policy.
Certain products or situations may have specific return conditions. Please review the relevant policy before submitting a return or refund request.
If you receive a damaged, defective, incorrect, or missing item, contact our team with your order details and any relevant supporting information.
Please do not send products back without first following the applicable return instructions provided by our team.
View Return & Refund Policy →10. Intellectual Property
Unless otherwise stated, content appearing on this website, including text, graphics, logos, photographs, product presentation, layouts, design elements, and other materials, is owned by or licensed to Pellisco Professionals or its relevant content providers.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate written permission.
Pellisco Professionals names, logos, branding, and other brand assets may not be used without authorization.
11. Prohibited Activities
You must not use the website to:
- Break or attempt to break applicable laws or regulations.
- Conduct fraudulent or deceptive activity.
- Introduce malicious software or harmful code.
- Attempt to disrupt website infrastructure.
- Access restricted areas without authorization.
- Collect information from other users without authorization.
- Misrepresent your identity or relationship with Pellisco Professionals.
12. Website Availability & Liability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Website content may occasionally contain errors or become temporarily unavailable due to maintenance, technical problems, service interruptions, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, Pellisco Professionals will not be responsible for losses resulting solely from circumstances outside our reasonable control.
Nothing in these terms is intended to exclude or limit liability where doing so would not be permitted under applicable law.
13. Third-Party Services & Links
Our website may use or link to third-party services, payment providers, delivery services, analytics tools, social platforms, or other external websites.
Third-party services may operate under their own terms, policies, and privacy practices. Pellisco Professionals is not responsible for the independent policies or practices of third-party websites.
14. Product Use & Professional Responsibility
Customers and beauty professionals are responsible for reviewing applicable product instructions, intended use, warnings, and other information supplied with the product.
Where a product is intended for professional application, it should be used by appropriately trained professionals in accordance with the product’s intended purpose and instructions.
Product information provided on this website should not be treated as a substitute for professional medical advice, diagnosis, or treatment.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.
Updated terms will be published on this page along with the revised date.
Your continued use of the website after updated terms are published may be subject to the revised terms.
16. Contact Us
If you have a question about these Terms & Conditions, an order, a product, or any other website-related matter, please contact Pellisco Professionals.
Email: [Contact Email]
Phone: [Contact Number]
Address: [Company Address]
Need Clarification?
If you have a question about an order, product, payment, return, or any of these terms, our team is available to help you understand the next step.
Contact Pellisco →Clear Terms. Better Understanding.
We want your experience with Pellisco Professionals to be straightforward from your first visit to your completed order.
Contact Us →